WHATSAPP BUSINESS

    One Inbox for All Customer Conversations

    Stop switching between apps. Voxla.AI Business Chat unifies WhatsApp, Instagram, Facebook, Telegram, Live Chat, and Email into one powerful dashboard — making customer engagement seamless and efficient.

    WhatsApp Business Integration

    800+ businesses manage customer conversations through Voxla.AI

    All Your Channels in One Place

    Unified inbox for every platform your customers use

    WhatsApp

    Instagram

    Facebook

    Telegram

    Live Chat

    Email

    Everything You Need for Customer Engagement

    Comprehensive features for professional WhatsApp Business communication

    WhatsApp Business API Integration

    Professional integration with official WhatsApp Business API through Voxla.AI. Seamless setup from day one with advanced tools to organize customer communications intelligently and efficiently.

    Smart Chatbot

    Turn customer service into a competitive advantage with automated reply templates. Guide customers professionally 24/7 and dramatically reduce workload on your support agents.

    Detailed Reports

    Monitor team chat performance with precision and transparency. Get clear data on response times, satisfaction levels, interaction quality, and solutions provided for continuous improvement.

    WhatsApp Broadcast

    Send bulk messages to thousands of customers instantly. Share promotions, updates, newsletters, and announcements effortlessly across your customer base.

    Live Chats

    Engage customers instantly through live chat on your website. Respond to inquiries and provide real-time solutions with efficiency that builds trust and loyalty.

    Platform Integrations

    Multiple communication channels? Connect WhatsApp, Instagram, Facebook, Telegram, email, and e-commerce platforms seamlessly with your existing business systems.

    UNIFIED INBOX

    Organize All Conversations in One Dashboard

    Why manage multiple platforms and overwhelm your team? Voxla.AI Business Chat brings all customer conversations into one smooth unified inbox, allowing easy routing to the right department and ensuring no message is ever lost.

    Single unified inbox for all platforms

    WhatsApp, Instagram, Facebook, Telegram, Email, Live Chat

    Easy chat routing to departments

    Auto-assignment based on skills and availability

    Quick, accurate replies

    Canned responses and templates for consistency

    6 Channels
    1 Click
    BULK MESSAGING

    Effortless Mass Communication

    Connect with customers in one click! Send bulk messages across WhatsApp, Instagram, and Facebook simultaneously, making it easy to engage your audience at scale with personalized, targeted campaigns.

    Send mass messages efficiently

    Broadcast to unlimited contacts instantly

    Customize content with rich media

    Add images, videos, documents, buttons

    Schedule messages for optimal timing

    Send at peak engagement times automatically

    Unlimited Features, Unlimited Potential

    Everything you need to communicate effectively in one platform

    Automated Chatbots

    24/7 intelligent responses to common questions

    Quick Replies

    Pre-saved responses for instant answers

    Instant Notifications

    Real-time alerts for new messages

    Team Collaboration

    Internal notes and conversation assignments

    Rich Media Support

    Share images, videos, documents, locations

    Advanced Analytics

    Response times, satisfaction, resolution rates

    E-commerce Integration

    Turn WhatsApp Into Your Sales Channel

    Connect WhatsApp with your online store and manage the entire shopping journey — from browsing products to confirming orders — all through chat. Boost sales with personalized engagement and instant support.

    Real-Time Order Tracking

    Customers check order status via WhatsApp instantly

    Sales Analytics

    Accurate reports on WhatsApp-driven revenue

    Abandoned Cart Recovery

    Automated reminders for incomplete purchases

    WhatsApp E-commerce Dashboard
    Smart Personalization Dashboard
    Personalization

    97%+ Engagement with Smart Personalization

    Use WhatsApp Broadcast to achieve engagement rates over 97% while ensuring messages are never blocked. Communicate intelligently with your audience through smart personalization and get maximum value from every message sent.

    Increased engagement rate

    98% open rate vs 20% email average

    Targeted & personalized messages

    Use customer data for relevant content

    Avoid account blocking

    Compliant templates and opt-in management

    Precision Targeting

    Target Audience Segments Precisely

    Accurately define audience segments to ensure messages reach people most interested in your offerings. Easily categorize and filter your target audience by behavior, demographics, or purchase history for maximum campaign impact and ROI.

    Accurate audience segmentation

    By location, interests, purchase history, engagement

    Personalized messages per group

    Dynamic fields: name, order number, balance, etc.

    Enhanced campaign effectiveness

    Higher conversion rates through relevance

    Target Segments Dashboard

    AI-Powered Customer Service

    Integration with AI enables instant, localized responses to customer inquiries and support requests. Understand Arabic dialects, automate routine questions, and provide 24/7 assistance.

    Increase customer satisfaction 3x more with Voxla.AI

    Real-time engagement across all channels leads to happier customers and stronger loyalty

    Get Started in 3 Steps

    From setup to customer engagement in days

    1

    Connect Channels

    Link your WhatsApp Business API, social media, and chat platforms to Voxla.AI

    2

    Configure Automation

    Set up chatbots, quick replies, routing rules, and team assignments

    3

    Start Engaging

    Begin conversations, send broadcasts, and delight customers across all channels

    Setup time: 3-5 business days for WhatsApp API approval

    Trusted by Leading Businesses

    Official Meta Business Partner with enterprise security

    TRA Licensed

    UAE telecom authority approved

    ISO 27001 Certified

    International security standards

    Meta Business Partner

    Official WhatsApp partner status

    Full Arabic Support

    Native Arabic and English support

    Get WhatsApp Business API Today

    Transform customer engagement with professional WhatsApp integration

    Frequently Asked Questions

    Everything you need to know about WhatsApp Business

    WhatsApp Business API is the enterprise solution designed for medium to large businesses to communicate with customers at scale. Unlike the free WhatsApp Business app (limited to 5 devices and basic features), the API allows unlimited agents, advanced automation, CRM integration, chatbots, broadcast messaging to thousands, detailed analytics, and multi-agent inbox management. It's the professional solution for serious customer engagement.
    Absolutely! Voxla.AI Business Chat is omnichannel — it unifies WhatsApp, Instagram Direct, Facebook Messenger, Telegram, website live chat, and email into one inbox. Your agents manage all customer conversations from a single dashboard, regardless of which platform customers use. This eliminates the need to switch between apps and ensures no message is missed.
    Unlimited agents can access the same WhatsApp Business number simultaneously through Voxla.AI's multi-agent inbox. Unlike the regular WhatsApp Business app (max 5 devices), the API allows your entire team — 10, 50, or 500 agents — to collaborate on customer conversations. Conversations can be assigned, transferred, and monitored in real-time.
    Yes, but with WhatsApp's rules: customers must opt-in first (provide consent), promotional messages must use approved templates, and you cannot send unsolicited marketing messages. Voxla.AI handles template submission to Meta, tracks opt-ins/opt-outs automatically, and ensures all broadcasts comply with WhatsApp's Business Policy to protect your number from being banned.
    Our AI-powered chatbot handles common inquiries automatically on WhatsApp 24/7. You create conversation flows with buttons, quick replies, and automated responses for FAQs, order tracking, appointment booking, etc. When the chatbot can't help, it seamlessly transfers to a human agent with full conversation context. Supports Arabic and English with natural language understanding.
    In most cases, yes! If you're currently using the WhatsApp Business app, we can migrate your number to the API (with Meta approval, takes 3-5 business days). If using regular WhatsApp, we'll need to verify business ownership. Alternatively, we can provision a new WhatsApp Business number for you instantly. Your customers won't notice any difference.
    Comprehensive analytics including: message volume (sent/received), response times (per agent and team average), customer satisfaction scores, conversation resolution rates, busiest hours/days, agent performance metrics, chatbot effectiveness, template message delivery rates, and conversation funnel analysis. Export reports or view real-time dashboards.

    Meet Customers Where They Already Are

    2+ billion people use WhatsApp daily — connect with them professionally through Voxla.AI

    Official Meta partner
    Omnichannel inbox
    AI-powered automation