Elevate guest experiences with integrated communication systems designed specifically for hotels, resorts, and hospitality venues.
Features designed specifically for hospitality operations
Shows guest name on room phone when they call reception or services
Syncs automatically with Opera, Protel, Mews, or Cloudbeds PMS
Personalized service without asking 'what's your room number?'
Schedule wake-ups via PMS, front desk, or guest self-service
Multiple wake-ups per room, snooze functionality, automatic retry
100% reliability vs 85% with manual calls, zero front desk bottleneck
Housekeeping marks rooms clean/dirty/service directly from phone
Dial code to update status, syncs to PMS instantly
Faster room turnaround, better coordination between departments
Press 1 for Front Desk, 2 for Room Service, 3 for Concierge, 4 for Housekeeping
Time-based routing (spa closed after 8pm routes to front desk)
Guests reach right person immediately, reduced wait times
Post charges from room phone or service terminals to guest folio
Direct integration with PMS billing system
Zero missed charges, automatic reconciliation
Automatically activate room phone on check-in, deactivate on checkout
Resets voicemail, clears message waiting indicator, updates extension directory
Security (guests can't call after checkout), cost control
15 hotels • 2,400 total
Inconsistent guest experience, manual wake-ups unreliable, no PMS integration
14 days for all 15 properties
"The Opera PMS integration was seamless. Guests' names show on room phones automatically. It's the little things that matter."
— IT Director, Hospitality Group
Direct dial to rooms, wake-up calls, and voicemail
Seamless communication between front desk and services
Automated check-in/out notifications and status updates
POS integration and order management communications
Unified system across all hotel locations
Centralized management for hotel chains
Pre-built integrations with leading hotel management systems