Supercharge Your Business with WhatsApp API

WhatsApp Business app is free but limited to 1 device (or max 5 with companion mode), broadcasts to only 256 people, and has no team collaboration features. WhatsApp Business API through Voxla.AI allows unlimited agents on one number, unlimited broadcasts, advanced automation, CRM integration, chatbots, analytics, and multi-agent inbox management. It's the enterprise solution for scaling customer engagement.

Unlimited! Your entire team — 5, 50, or 500 agents — can access the same WhatsApp business number through Voxla.AI's multi-agent dashboard. Conversations are assigned to specific agents, but supervisors can monitor all chats. Team members can collaborate on messages with internal notes without customers seeing them.

Yes! Voxla.AI integrates WhatsApp with popular CRMs (Salesforce, HubSpot, Zoho), e-commerce platforms (Shopify, WooCommerce, Magento), helpdesk systems (Zendesk, Freshdesk), and custom systems via API. This enables automatic customer data sync, order tracking through WhatsApp, chat logging in CRM, and personalized messages based on purchase history.

WhatsApp Catalog lets you showcase products directly in chat with images, prices, descriptions, and links. Customers browse your catalog in WhatsApp, select items, and place orders via chat. Voxla.AI syncs your catalog with your e-commerce platform automatically, tracks orders, sends shipping updates, and manages the entire purchase journey through WhatsApp — creating a seamless shopping experience.

WhatsApp has quality-based limits that start at 1,000 messages/day and can scale to unlimited based on message quality and customer engagement. Promotional messages require opt-in and approved templates. Service messages (order updates, appointment reminders) have no limits if customers messaged you first within 24 hours. Voxla.AI helps you stay compliant and manage these limits automatically.

Voxla.AI chatbots use conversational AI to handle common questions automatically 24/7. You build conversation flows with buttons, quick replies, and conditional logic (if customer says X, respond with Y). Chatbots can collect information, book appointments, check order status, answer FAQs, and seamlessly transfer to human agents when needed. Supports Arabic and English with natural language understanding.

Comprehensive WhatsApp analytics include: message volume (sent/received/delivered/read), response time averages (per agent and team), conversation resolution rates, customer satisfaction scores (CSAT), chatbot performance metrics, template message approval rates, broadcast campaign results, and revenue attribution. Export reports or monitor real-time dashboards with drill-down capabilities.