Unified Communications for Modern Retail

    Transform customer experience and streamline operations with Voxla.AI's retail-focused communication platform. Connect online stores, physical locations, and customer service in one seamless system.

    Retail Communication Challenges We Solve

    Cart Abandonment

    Recover lost sales with automated WhatsApp reminders and live chat assistance during checkout

    40% cart recovery rate

    Multi-Channel Support

    Manage customer inquiries from website, WhatsApp, social media, and phone in one unified inbox

    60% faster response times

    Order Tracking

    Automated order confirmations, shipping updates, and delivery notifications via WhatsApp

    90% customer satisfaction

    Retail-Specific Features

    WhatsApp Catalog Integration

    Showcase products directly in WhatsApp. Customers browse catalogs, place orders, and track shipments through chat.

    Product catalog with images and prices
    In-chat ordering and payment links
    Automated order confirmation

    Unified 9200 for Multi-Branch Retailers

    One number for all store locations. Calls automatically route to nearest branch or specific departments.

    Location-based call routing
    IVR for product categories and store info
    Click-to-call from product pages

    Automated Order Updates

    Keep customers informed throughout their journey with automated notifications via SMS and WhatsApp.

    Order confirmation messages
    Shipping and delivery notifications
    Return/refund status updates

    Retail Use Cases

    E-commerce Customer Support

    Live chat on product pages, WhatsApp for order tracking, chatbot for FAQs about shipping and returns

    Multi-Store Coordination

    Unified 9200 number routes customers to correct store location, check inventory across branches

    Flash Sale Promotions

    WhatsApp broadcast for limited-time offers, automated reminders, high open rates drive traffic

    Customer Loyalty Programs

    SMS/WhatsApp for points balance, exclusive offers, birthday discounts, VIP customer engagement

    Ready to Transform Your Retail Communications?